1. What is the Consumer Direct Personal Assistant Program (CDPAP)?

The Consumer Directed Personal Assistance Program (CDPAP) is a Medicaid program that allows individuals to hire, train, and supervise a personal assistant (caregiver). The duties of a personal assistant for the CDPAP program can vary depending on the recipient's needs. However, typical duties include: I assist with daily living activities such as bathing, dressing, and grooming. We are providing companionship and support. I am performing light housekeeping tasks.

2. Who is eligible for CDPAP?

Individuals who qualify for CDPAP in New York State must be a resident of New York State, be eligible for Medicaid, have a medical diagnosis that requires personal care services, and be able to manage their services or have a designated representative who can make decisions on their behalf.

3. How do I get enrolled in CDPAP?

Individuals who qualify for Medicaid must be assessed by a nurse and determined to be eligible for the program. The nurse evaluates the applicant to determine medical need and number of hours needed for care. The consumer then selects and hires a personal assistant. The personal assistant must undergo a health screening and complete the necessary paperwork.

4. Who can be my assistant?

You can hire a family member, friend, or anyone you trust with your care. The personal assistant you choose must meet the hiring requirements set forth by federal and state laws.

5. Do I pay my assistant directly?

CDPAP is a Medicaid-funded program. Medicaid pays personal assistants.

How is the privacy of my information maintained?

We adhere to all applicable federal and state guidelines related to personal and healthcare information privacy. This starts once we have a formal services agreement, before a caregiver even comes to your family member's home. The written service agreement stipulates the exact restrictions on using your information, which clarifies that even unauthorized individuals will not be given access to information without a client's- or formal consent. Your information is never sold to a third party under any circumstances. Only the office personnel and caregivers who are directly involved in your services will have access to information related to the care of your loved one.

Do I pay the caregiver directly?

No. You (or an authorized representative) are only involved and are only invoiced after the completion of services. Usually, this happens weekly. You never have to pay caregivers directly. And you'll never be asked to pay an additional fee to any employee.

What are the costs of Caring Shepherd HHC Agency, LLC services?

Every family we serve receives a Custom Care Plan specific to their budget. Several factors help determine the exact cost: Number of hours of care per week Area of the country where services are provided Level of home care services received (non-medical, skilled nursing, etc.) Our home services are typically billed on an hourly basis. This makes it easy to make a Custom Care Plan for you. Contact our office to discuss the exact rates for the services you may need. We'll set up an in-home consultation to begin discussing a Custom Care Plan and the rates for each service on your plan. We always provide a written rate before initiating care services. Rates will always increase with a thirty-day notice.

Are home care services covered by insurance or Medicare?

Medicare does provide an Eligibility Tool to see if your family qualifies. Still, they typically don't pay for the type of hourly personal care service that Your Home Care Agency provides. Caring Shepherd HHC Agency, LLC can provide documentation to third parties, such as long-term care insurance companies, that help you obtain the best coverage possible.

What happens if the caregiver becomes ill or is otherwise unavailable? What are the alternate arrangements?

If the caregiver becomes ill or needs to take days off, a backup Caregiver will be provided. We have office staff on call 24 hours a day, seven days a week, in case of any scheduling emergencies. The Office Manager or Care Coordinator. They will ensure someone will provide care for your loved one.

How do you document that your services were completed?

There will be a Care Binder in the home. This binder includes all Caregiver notes, the Care plan for the client, and the time cards for the caregiver. Every week, each caregiver must submit their time car, a carbon copy of the time car, and the detailed weekly letter accompanying it. Each week, a carbon copy of this Time card/ Care log will be left in the binder. All of our caregivers work under the supervision of a Registered Nurse, and the RN will also check in by phone and in Person.

Are your caregivers insured and bonded?

Yes. Every caregiver is a Caring Shepherd HHC Agency, LLC employee. To help ensure the safety and well-being of our clients, we perform a criminal history background clearance and cover each caregiver with general liability and workers' compensation insurance.

1614 Grand Ave,

North Baldwin, NY 11510

Your Home Healthcare Questions and Answers in Baldwin, NY, and the Five Boroughs

Making a decision about caregiving for a loved one can be challenging. To be comfortable with your options, you need answers. We hope the following information is a good start. If your questions need to be thoroughly answered, call us. We'll be glad to speak with you about your specific family situation.

We've compiled a list of frequently asked questions to help you navigate choosing in-home care.

FAQs:

1. What is the Consumer Direct Personal Assistant Program (CDPAP)?

The Consumer Directed Personal Assistance Program (CDPAP) is a Medicaid program that allows individuals to hire, train, and supervise a personal assistant (caregiver). The duties of a personal assistant for the CDPAP program can vary depending on the recipient's needs. However, typical duties include:
I assist with daily living activities such as bathing, dressing, and grooming.
We are providing companionship and support.
I am performing light housekeeping tasks.

How is the privacy of my information maintained?

We adhere to all applicable federal and state guidelines related to personal and healthcare information privacy. This starts once we have a formal services agreement, before a caregiver even comes to your family member's home. The written service agreement stipulates the exact restrictions on using your information, which clarifies that even unauthorized individuals will not be given access to information without a client's- or formal consent. Your information is never sold to a third party under any circumstances. Only the office personnel and caregivers who are directly involved in your services will have access to information related to the care of your loved one.
Do I pay the caregiver directly?

No. You (or an authorized representative) are only involved and are only invoiced after the completion of services. Usually, this happens weekly. You never have to pay caregivers directly. And you'll never be asked to pay an additional fee to any employee.
What are the costs of Caring Shepherd HHC Agency, LLC services?
Every family we serve receives a Custom Care Plan specific to their budget. Several factors help determine the exact cost:
- Number of hours of care per week
- Area of the country where services are provided
- Level of home care services received (non-medical, skilled nursing, etc.)
- Our home services are typically billed on an hourly basis. This makes it easy to make a Custom Care Plan for you. Contact our office to discuss the exact rates for the services you may need. We'll set up an in-home consultation to begin discussing a Custom Care Plan and the rates for each service on your plan.
- We always provide a written rate before initiating care services. Rates will always increase with a thirty-day notice.
Are home care services covered by insurance or Medicare?

Medicare does provide an Eligibility Tool to see if your family qualifies. Still, they typically don't pay for the type of hourly personal care service that Your Home Care Agency provides. Caring Shepherd HHC Agency, LLC can provide documentation to third parties, such as long-term care insurance companies, that help you obtain the best coverage possible.
What happens if the caregiver becomes ill or is otherwise unavailable? What are the alternate arrangements?

If the caregiver becomes ill or needs to take days off, a backup Caregiver will be provided. We have office staff on call 24 hours a day, seven days a week, in case of any scheduling emergencies. The Office Manager or Care Coordinator. They will ensure someone will provide care for your loved one.
How do you document that your services were completed?

There will be a Care Binder in the home. This binder includes all Caregiver notes, the Care plan for the client, and the time cards for the caregiver. Every week, each caregiver must submit their time car, a carbon copy of the time car, and the detailed weekly letter accompanying it. Each week, a carbon copy of this Time card/ Care log will be left in the binder. All of our caregivers work under the supervision of a Registered Nurse, and the RN will also check in by phone and in Person.
Are your caregivers insured and bonded?

Yes. Every caregiver is a Caring Shepherd HHC Agency, LLC employee. To help ensure the safety and well-being of our clients, we perform a criminal history background clearance and cover each caregiver with general liability and workers' compensation insurance.